Support

Questions, problems or feedback about QBF Calculator? Write to steve@americaresv.com — a person answers, usually within one business day.

Common questions

How do I get an account?+
QBF Calculator is invite-only. Your organization's administrator sends you an invite code (or adds you directly and you receive a welcome email). Use the code on the sign-up page. Agencies that are not on QBF Calculator yet can request an invite.
I forgot my password.+
Use Forgot password on the sign-in page. You will get an email with a link to choose a new one; the link is valid for 24 hours.
The welcome or reset link has expired.+
Ask your administrator to resend it (Users → the member → resend), or request a new reset link from the sign-in page.
Why does my quote say it needs approval?+
A quote goes to an admin for review when it deviates from your organization's rate card in the lenient direction — a bill rate below the card, a lowered margin target or approval floor, a lowered burden, or a gross margin under the card's target. The reasons are listed on the quote. An admin approves it, or changes the rate card so it no longer deviates.
Can I use the app on my phone?+
The web app works in any mobile browser today. A native iPhone app is in development.
How do I delete my account or my data?+
Email steve@americaresv.com with the subject "Privacy Request". If your account was created by an organization, that organization's administrator can remove you as well. See the Privacy Policy for details.

Contact

South Valley Senior Care Inc.
QBF Calculator (QBFCalc / QuickBudgetFin)
Email: steve@americaresv.com